Contact Us
Have questions or need help? Our team is here to assist you. Reach out to us through any of the channels below.
Send Us a Message
Visit Us
Our headquarters
123 Trading StreetSuite 456
New York, NY 10001
United States
Business Hours
When you can reach us
- Monday - Friday:9:00 AM - 5:00 PM EST
- Saturday:10:00 AM - 2:00 PM EST
- Sunday:Closed
Frequently Asked Questions
How quickly can I expect a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line.
Do you offer live chat support?
Yes, live chat support is available to all paid plan subscribers directly within the platform during business hours.
How can I report a bug?
You can report bugs through our support portal or by emailing bugs@stoke.com with details about the issue and steps to reproduce it.
Do you offer phone support for all plans?
Phone support is available for Pro and Enterprise plan subscribers. Basic plan users can access email and community support.